:root{
  --red:#C0203A;
  --red-dark:#9c1830;
  --rose:#B76E79;
  --gold:#C9A36A;
  --gold-soft:#E8D3B5;
  --bg:#FBF7F5;
  --card:#FFFFFF;
  --ink:#2A2226;
  --muted:#8A7E83;
  --line:#EADFD8;
  --shadow:0 2px 10px rgba(120,60,70,.08);
  --radius:16px;
}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;padding:0}
body{
  font-family:-apple-system,BlinkMacSystemFont,"Hiragino Kaku Gothic ProN","Noto Sans JP","Segoe UI",sans-serif;
  background:var(--bg); color:var(--ink); font-size:16px; line-height:1.5;
  padding-bottom:env(safe-area-inset-bottom);
}
.loading{padding:40px;text-align:center;color:var(--muted)}
a{color:var(--red);text-decoration:none}

/* ---------- App shell ---------- */
.appbar{
  position:sticky;top:0;z-index:20;
  display:flex;align-items:center;gap:8px;
  padding:calc(env(safe-area-inset-top) + 12px) 14px 12px;
  background:linear-gradient(135deg,var(--red),var(--rose));
  color:#fff;box-shadow:var(--shadow);
}
.appbar .title{font-weight:700;font-size:18px;letter-spacing:.04em;flex:1}
.appbar .title small{display:block;font-weight:400;font-size:11px;opacity:.85;letter-spacing:.2em}
.appbar button{background:rgba(255,255,255,.18);border:none;color:#fff;border-radius:10px;padding:8px 10px;font-size:14px}
.appbar .icon-btn{width:38px;height:38px;display:flex;align-items:center;justify-content:center;font-size:18px}
.appbar .lang-btn{width:auto;flex:0 0 auto;height:38px;display:inline-flex;align-items:center;justify-content:center;
  white-space:nowrap;padding:0 12px;font-size:14px;line-height:1}
.wrap{max-width:680px;margin:0 auto;padding:14px}

/* ---------- Buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;
  border:none;border-radius:12px;padding:13px 16px;font-size:16px;font-weight:600;
  background:var(--red);color:#fff;width:100%;cursor:pointer}
.btn:active{background:var(--red-dark)}
.btn.secondary{background:#fff;color:var(--red);border:1.5px solid var(--rose)}
.btn.ghost{background:transparent;color:var(--muted);border:1px solid var(--line)}
.btn.gold{background:linear-gradient(135deg,var(--gold),var(--rose));color:#fff}
.btn.sm{width:auto;padding:8px 12px;font-size:14px;border-radius:10px}
.btn:disabled{opacity:.55}

/* ---------- Forms ---------- */
label{display:block;font-size:13px;color:var(--muted);margin:12px 0 4px}
input,select,textarea{
  width:100%;border:1.5px solid var(--line);border-radius:12px;padding:12px;
  font-size:16px;background:#fff;color:var(--ink);font-family:inherit
}
input:focus,select,textarea:focus{outline:none;border-color:var(--rose)}
textarea{min-height:90px;resize:vertical}
.row{display:flex;gap:10px}
.row>*{flex:1}

/* ---------- Cards ---------- */
.card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);
  padding:16px;margin-bottom:12px;border:1px solid var(--line)}
.card h3{margin:0 0 8px;font-size:15px;color:var(--red);letter-spacing:.02em;
  display:flex;align-items:center;gap:6px}
.card h3 .line{flex:1;height:1px;background:linear-gradient(90deg,var(--gold-soft),transparent)}

/* ---------- Search ---------- */
.search-hero{margin:6px 0 14px}
.search-box{display:flex;gap:8px;align-items:center;background:#fff;border:2px solid var(--rose);
  border-radius:14px;padding:6px 8px 6px 14px;box-shadow:var(--shadow)}
.search-box input{border:none;padding:8px 0;font-size:17px}
.search-box .go{background:var(--red);color:#fff;border:none;border-radius:10px;width:44px;height:42px;font-size:18px}
.hint{font-size:12px;color:var(--muted);margin:6px 2px}
.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.chip{background:#fff;border:1px solid var(--gold-soft);color:var(--rose);
  border-radius:999px;padding:5px 11px;font-size:13px}

/* ---------- Customer result cards ---------- */
.cust{display:flex;gap:12px;align-items:flex-start}
.cust .av{width:48px;height:48px;border-radius:12px;background:linear-gradient(135deg,var(--rose),var(--gold));
  color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;flex:0 0 auto}
.cust .meta{flex:1;min-width:0}
.cust .nm{font-weight:700;font-size:17px}
.cust .nm small{color:var(--muted);font-weight:400;font-size:13px;margin-left:6px}
.cust .sub{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.code{font-size:11px;color:var(--gold);font-weight:700;letter-spacing:.1em}
.tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:6px}
.tag{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:2px 8px;font-size:12px;color:var(--rose)}

/* ---------- Detail ---------- */
.detail-head{background:linear-gradient(135deg,#fff,#fff);border:1px solid var(--line);
  border-radius:var(--radius);padding:18px;box-shadow:var(--shadow);margin-bottom:12px}
.detail-head .big{font-size:24px;font-weight:800}
.detail-head .big small{font-size:14px;color:var(--muted);font-weight:500;margin-left:8px}
.facts{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:12px}
.fact{background:var(--bg);border-radius:10px;padding:8px 10px}
.fact .k{font-size:11px;color:var(--muted)}
.fact .v{font-size:15px;font-weight:600}
.kfield{margin-bottom:10px}
.kfield .k{font-size:12px;color:var(--gold);font-weight:700}
.kfield .v{white-space:pre-wrap}
.memo,.visit{border-bottom:1px solid var(--line);padding:10px 0}
.memo:last-child,.visit:last-child{border-bottom:none}
.memo .when,.visit .when{font-size:12px;color:var(--muted)}
.memo .body{white-space:pre-wrap;margin-top:2px}
.thumbs{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
.thumb{position:relative;aspect-ratio:1;border-radius:12px;overflow:hidden;background:var(--bg);border:1px solid var(--line)}
.thumb img{width:100%;height:100%;object-fit:cover}
.thumb .del{position:absolute;top:4px;right:4px;background:rgba(0,0,0,.5);color:#fff;border:none;
  border-radius:8px;width:24px;height:24px;font-size:13px}
.badge{display:inline-block;background:var(--gold-soft);color:var(--red-dark);border-radius:8px;
  padding:2px 8px;font-size:11px;font-weight:700;margin-left:6px}

/* ---------- Login ---------- */
.login{position:relative;min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;
  padding:24px;background:linear-gradient(160deg,var(--red),var(--rose))}
.login .lang-toggle{position:absolute;top:calc(env(safe-area-inset-top) + 14px);right:16px;
  background:rgba(255,255,255,.2);border:1px solid rgba(255,255,255,.5);color:#fff;border-radius:10px;padding:8px 12px;font-size:14px;
  white-space:nowrap;width:auto}
.login .logo{font-size:40px;font-weight:900;color:#fff;letter-spacing:.12em}
.login .logo small{display:block;font-size:13px;font-weight:400;letter-spacing:.4em;opacity:.9;text-align:center;margin-top:4px}
.login .panel{background:#fff;border-radius:20px;padding:22px;width:100%;max-width:360px;margin-top:24px;box-shadow:0 10px 30px rgba(0,0,0,.2)}
.pin-display{display:flex;justify-content:center;gap:10px;margin:8px 0 14px}
.pin-dot{width:14px;height:14px;border-radius:50%;border:2px solid var(--rose)}
.pin-dot.on{background:var(--red);border-color:var(--red)}
.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.key{background:var(--bg);border:1px solid var(--line);border-radius:14px;padding:16px;font-size:22px;font-weight:600}
.key:active{background:var(--gold-soft)}

/* ---------- misc ---------- */
.empty{text-align:center;color:var(--muted);padding:24px}
.spinner{display:inline-block;width:16px;height:16px;border:2px solid #fff;border-top-color:transparent;border-radius:50%;animation:spin .7s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
.toast{position:fixed;left:50%;bottom:28px;transform:translateX(-50%);background:var(--ink);color:#fff;
  padding:11px 18px;border-radius:12px;font-size:14px;z-index:100;max-width:90%;box-shadow:0 6px 20px rgba(0,0,0,.25)}
.fab{position:fixed;right:18px;bottom:calc(20px + env(safe-area-inset-bottom));
  background:var(--red);color:#fff;border:none;border-radius:50%;width:58px;height:58px;font-size:28px;
  box-shadow:0 6px 18px rgba(192,32,58,.4);z-index:30}
.staff-row{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--line);padding:10px 0}
.staff-row .nm{flex:1;font-weight:600}
.muted{color:var(--muted)}
.sep{height:8px}
.center{text-align:center}